Terms of Service
Effective Date: August 10, 2026
Welcome to Clifford Jones, LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website and our coaching, training, consulting, educational, and related professional services ("Services").
By accessing our website, purchasing a product or service, enrolling in a program, submitting payment, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to these Terms.
Services
Clifford Jones, LLC provides fee-based coaching, training, education, consulting, and strategic guidance for freedom-seeking finance, technology, sales, and marketing executives seeking to build and grow successful solo practices.
Services may include executive coaching, business consulting, strategic planning, fractional executive practice development, positioning, pricing, marketing strategy, business development strategy, educational programs, workshops, courses, assessments, templates, meetings, and related professional resources.
Our role is to provide education, perspective, strategic guidance, recommendations, frameworks, tools, and professional support. You remain responsible for the decisions you make and the actions you take as a result of our work together.
Specific services, deliverables, schedules, fees, and responsibilities may also be described in proposals, statements of work, enrollment agreements, order forms, or other written agreements. If a separate written agreement conflicts with these Terms, the separate agreement will control for that engagement.
Fees and Payment
Fees and payment terms will be disclosed before purchase or established in a separate written agreement.
Payment arrangements may include payment in full, deposits, installment payments, recurring payments, monthly coaching or consulting fees, retainers, or other mutually agreed arrangements.
You agree to pay all fees when due and authorize Clifford Jones, LLC and its payment processors to charge the payment method you provide according to the terms associated with your purchase.
When recurring billing is offered, the billing amount, frequency, renewal terms, and applicable cancellation terms will be disclosed before purchase.
Failure to make required payments may result in suspension or termination of Services.
Refund Policy
Unless a different refund or cancellation policy is expressly provided in writing for a particular Service or program, payments are non-refundable once Services have begun or access to purchased programs, training, materials, or other resources has been provided, except where otherwise required by law.
Fees covering reserved coaching or consulting capacity, completed sessions, work already performed, or materials already delivered are non-refundable.
Choosing not to participate fully in a program or Service does not eliminate payment obligations already incurred.
Cancellations and Rescheduling
Scheduled coaching, consulting, or training sessions should be canceled or rescheduled at least 48 hours in advance unless otherwise agreed in writing.
Sessions missed or canceled with less than 48 hours' notice may be considered delivered and may not qualify for replacement, credit, or refund.
Payment Disputes and Chargebacks
If you believe a billing error has occurred or have a dispute regarding Services, please contact Clifford Jones, LLC first and provide us with a reasonable opportunity to address the matter.
We reserve the right to dispute improper or fraudulent chargebacks and to provide relevant transaction records, communications, agreements, service documentation, and applicable policies to payment processors or financial institutions.
Nothing in these Terms limits any rights that cannot legally be waived.
Client Responsibilities
Successful coaching, training, and consulting require active client participation.
You are responsible for providing accurate information, attending scheduled meetings, completing agreed responsibilities, evaluating recommendations, implementing strategies you choose to pursue, and making your own professional and business decisions.
You are responsible for obtaining appropriate legal, accounting, tax, financial, insurance, or other specialized professional advice when necessary.
No Guarantee of Results
Our programs and Services are designed to help executives develop the strategy, knowledge, positioning, systems, and business-development skills needed to build and grow successful solo practices.
However, Clifford Jones, LLC does not guarantee that you will obtain clients, contracts, employment, leads, business opportunities, revenue, profits, earnings, financing, career advancement, or any other specific professional, business, or financial result.
Results vary based on experience, expertise, effort, execution, market demand, positioning, pricing, competition, economic conditions, available resources, timing, and many other factors outside our control.
You remain solely responsible for your decisions, actions, business performance, and results.
Testimonials and Success Stories
Testimonials, case studies, client examples, revenue figures, success stories, and descriptions of previous results are provided for informational and illustrative purposes only.
They do not constitute a representation, promise, warranty, or guarantee that another client will achieve the same or similar results.
Business Development Guidance
Our Services may include guidance relating to positioning, target markets, service offerings, pricing, marketing, prospecting, referrals, networking, sales strategy, lead generation, client acquisition, and other business-development activities.
Unless expressly agreed otherwise in writing, Clifford Jones, LLC does not guarantee leads, introductions, appointments, proposals, contracts, sales, revenue, or client engagements.
You remain responsible for representations, proposals, negotiations, agreements, and commitments made to prospective or existing clients.
Educational and Advisory Nature of Services
Our Services are educational, coaching, consulting, and advisory in nature.
Clifford Jones, LLC does not provide legal, tax, accounting, investment, securities, medical, psychological, or other regulated professional advice unless expressly stated in a separate written agreement and provided by a properly qualified professional.
You should consult an appropriate licensed professional when specialized advice is required.
Independent Relationship
Participation in our Services does not create an employment relationship, partnership, joint venture, franchise, agency relationship, fiduciary relationship, or other legal business relationship except as expressly established in a separate written agreement.
Intellectual Property
All proprietary materials provided by Clifford Jones, LLC, including frameworks, methodologies, presentations, courses, videos, worksheets, templates, assessments, written materials, graphics, recordings, training materials, website content, and other intellectual property remain the property of Clifford Jones, LLC or their respective rights holders.
Purchasing a Service grants you a limited, non-exclusive, non-transferable right to use applicable materials for your own personal or internal business purposes.
You may not reproduce, resell, license, distribute, publish, teach, publicly share, commercially exploit, or create substantially derivative commercial products from our proprietary materials without prior written permission.
Confidentiality
We will use reasonable care to protect confidential information disclosed during private coaching and consulting engagements.
Clients agree not to disclose confidential or proprietary information belonging to Clifford Jones, LLC or other participants that they receive through our Services.
When group programs, workshops, events, or training sessions involve other participants, we cannot guarantee that another participant will maintain confidentiality. Participants should therefore use appropriate judgment regarding information shared in group settings.
Third-Party Services
Our Services may use third-party providers, including payment processors, videoconferencing platforms, scheduling systems, email providers, artificial intelligence tools, social networks, cloud software, and other technology services.
Use of those services may also be governed by the providers' own terms and privacy policies.
We are not responsible for interruptions, security incidents, policy changes, technical failures, or other actions caused by independent third-party providers beyond our reasonable control.
Limitation of Liability
To the fullest extent permitted by applicable law, Clifford Jones, LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of our website or Services.
To the fullest extent permitted by law, the total liability of Clifford Jones, LLC arising from a particular Service or engagement will not exceed the amount you actually paid Clifford Jones, LLC for the specific Service giving rise to the claim.
Termination
We may suspend or terminate Services for nonpayment, harassment, unlawful conduct, misuse of intellectual property, material violation of these Terms, or material breach of another applicable agreement.
Clients may discontinue Services according to the cancellation or termination provisions applicable to their particular engagement.
Termination does not eliminate payment obligations incurred before termination.
Electronic Communications and Agreements
By purchasing Services, submitting forms, electronically accepting these Terms, communicating with us electronically, or using electronic payment systems, you consent to conducting applicable transactions electronically.
Electronic records, acceptance, and signatures may be used in connection with our Services to the extent permitted by applicable law.
Privacy
Personal information will be collected, used, stored, and protected in accordance with our Privacy Policy and applicable law.
Modifications to These Terms
We may modify these Terms periodically.
Updated Terms will be posted on this website with a revised effective date. Changes will apply prospectively unless otherwise permitted by law.
Continued use of our website or purchase of new Services after revised Terms become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms and any dispute arising from them will be governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
Any dispute will be brought in a court of competent jurisdiction in the State of Arizona unless the parties agree in writing to another dispute-resolution procedure.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.
Entire Agreement
These Terms, together with any applicable proposal, statement of work, enrollment agreement, order form, Privacy Policy, or other written agreement between you and Clifford Jones, LLC, constitute the agreement governing the applicable Services.
Contact Information
Questions regarding these Terms may be directed to:
Clifford Jones, LLC
20701 N Scottsdale Rd
Suite 107 #103
Scottsdale, AZ 85255
United States
By purchasing, accessing, or using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.